At Pace, an inspection of the main cafeteria on March 24 resulted in 79 violation points and the city’s decision to shut it. City inspectors found soiled wiping cloths and inadequate provision for hand-washing, as well as cold and hot food held at unsafe temperatures.
After the cafeteria reopened the next day, students organized a boycott and laid out demands for a new food provider. Within days, the university’s president and top administrators appeared at a town-hall-style meeting, assuring students that a new operator had been brought in temporarily and that they could help choose a permanent replacement.
“I was actually shocked at how well they responded,” Lance M. Pacheco, executive president of the student government association, told The New York Times.