Guardian: “Why Boeing’s 787 Dreamliner was a nightmare waiting to happen”

. . . Dr Amar Gupta, dean of Pace University’s Seidenberg School of Computer Science and Information Systems in New York, has studied the construction of the Dreamliner and is not convinced that outsourcing itself is the issue. “We have been outsourcing since the industrial revolution,” he said. The problem is one of communications, he argues, and complexity.

. . . Dr Amar Gupta, dean of Pace University’s Seidenberg School of Computer Science and Information Systems in New York, has studied the construction of the Dreamliner and is not convinced that outsourcing itself is the issue. “We have been outsourcing since the industrial revolution,” he said. The problem is one of communications, he argues, and complexity. A car has roughly 15,000-20,000 parts; a plane has more than 2,000,000 parts.

“The concern is that each organisation did what it was asked but there was a failure to bring the whole thing together, to integrate the systems,” he said. Gupta thinks that with better communication and organisation – what he calls “24 hour knowledge factories” – outsourcing could pull off feats as complex as the Dreamliner.

Read the article by the Guardian.

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